Hospitality Technology Consultant

Hospitality technology,
from the inside.

Independent consultant to hospitality software platforms and operators across Ireland and the UK. Vendor-agnostic. Operator-founded.

25+
Years operator experience
€20M
Hospitality revenue operated
10+
Years in tech advisory
Operator Background. Strategic Mindset.
I've run the kitchens, scaled multi-site operations, and built the tech stack from scratch. I speak both languages fluently.
Vendor Advisory
Working with software platforms on commercial partnerships and market development.
Operator Strategy
Technology guidance for independent and multi-site operators. Vendor-agnostic.
Market Intelligence
Competitive analysis and product gap mapping for software companies entering the market.
Investor Due Diligence
Operator-level DD for hospitality tech deals — ground truth, not polished pitch.

Clients & Partners

Technology Partners

Lightspeed
POS Platform
Voucher Connect
Gift Card & Loyalty

Operator Clients

The Harrison
Hotel
Mad Egg
QSR
Oliver Dunne Restaurants
Fine Dining Group

Three service lines. One specialist.

Vendor advisory for hospitality software platforms. Technology strategy for operators. Market intelligence across the stack. All grounded in 25 years of operating experience.

Primary Service

Vendor Advisory

Working directly with hospitality software companies to develop commercial partnerships, navigate the operator landscape, and build market presence across Ireland and the UK. Current clients include Voucher Connect and Lightspeed.

Commercial Partnerships Market Development Operator Network Go-to-Market
Operator Advisory

Technology Strategy

Stack selection, implementation oversight, and integration management for independent operators and small multi-site groups. Vendor-agnostic — no product to sell, no commission conflict. Just the right advice for your operation.

Stack Selection Implementation Integrations
Research

Market Intelligence

Competitive analysis, product gap mapping, and operator validation for software companies preparing to enter or expand in the Irish and UK hospitality market. Ground-truth research built on real operator relationships.

Competitive Analysis Gap Mapping Operator Validation
For Investors

Investor Due Diligence

Due Diligence Market Sizing Operator Validation

Looking at a hospitality tech deal? I provide operator-level due diligence — validating product-market fit, assessing the competitive landscape, stress-testing go-to-market assumptions, and giving you the view from the kitchen floor, not just the pitch deck.

Simple, direct, no theatre.

01

Initial Conversation

Tell me about your operation, your product, or your investment thesis. I ask the right questions and give you an honest, operator-grounded view — no agenda, no upsell.

02

Clear Scope

I propose a clear scope — whether that's a market intelligence report, a go-to-market advisory retainer, or an ongoing technology support arrangement. Fixed or retainer, your choice.

03

Delivery

I execute. For operators, that means technology guidance and vendor navigation. For software companies and investors, it means insight, introductions, and strategic input that compounds over time.

Why Work With Matt

The perspective most advisors can't buy.

25 years in hospitality operations, followed by a decade advising the technology companies that serve the sector. I've been in the weeds as an operator and at the strategy table as an advisor. That range is rare — and it's exactly what complex problems need.

Operators trust me because I've been in the weeds myself
Software companies value me because I know how operators actually buy
Investors use me because I give ground truth, not polished pitch
Vendor-neutral — I recommend what's right, not what pays commission
Active across Ireland, the UK, and internationally

25 years in the industry. A decade advising it.

Matt Farrell is an independent hospitality technology consultant operating through Eat Mighty Ltd, incorporated in Northern Ireland. He works with a small number of software platforms and operators across Ireland and the UK.

MF
Matt Farrell
Hospitality Technology Consultant

Matt began his career in fine dining in 1999 when his father opened Diep Le Shaker in Dublin. In the mid-2000s he launched Diep at Home — one of Ireland's earliest and most successful premium delivery concepts, growing to 11 locations including Dublin Airport with over €20 million in combined annual revenue.

Since 2016, Matt has worked with restaurant groups, QSRs, and hospitality software companies as a technology advisor and operations strategist. He has led competitive intelligence projects across the middleware landscape, mapped product gaps in emerging hospitality tooling, and structured commercial partnerships with international software clients — bringing genuine operator credibility to the strategy table at every level.

25+ years in hospitality operations
11-location multi-site operator — €20M+ combined revenue
Active clients: Voucher Connect & Lightspeed
Competitive intelligence & market gap analysis
Commercial partnerships with international software clients

Most advisors know the technology or the operations. Very few know both. Matt has spent 25 years on one side and a decade on the other — and that's what makes the difference.

Get in touch.

Engagements are by referral or direct approach. Start here.

📍
Belfast, N. Ireland